The iPhone X in all its glory has been said to have the most durable glass ever used in a smartphone according to Apple. While it might be all well and good to say this, SquareTrade has tested the iPhone X and found several durability tests at a height of 6 feet and found this Apple iPhone seems to be easily damaged. With a test score of 90 out of 100 points as a measurement of risk in their testing system, it makes it a high-risk model and with the high price to repair the iPhone X due to its tech, you won't want to be dropping this phone in a hurry. To compare to the SquareTrade tests, the Samsung Note8 had previously been named the "most fragile phone" with a score of 80 out of 100 after being subjected to the same tests.
So how easy is it to break the iPhone X?
The front and back of the phone are both glass - this makes both surfaces vulnerable, unlike the previous iPhone models which have the metal surfaces on the back of the phone. The front screen of the phone consists of a thin, expensive OLED display with extra functionality built into it as well as the camera embedded into the screen. This sophisticated OLED display technology is found in some high-end TVs but comes at a price as you risk breaking the camera as well as the front screen if the glass gets broken or seriously cracked. Unlike other iPhone models, you might not be able to just skip repairing it. With the facial recognition technology needed to unlock the phone, there might not be any other alternative than getting your phone repaired depending on the damage.
Consumer Reports has put the iPhone X to the test as well and found it still performed fine after being dropped from a height of 5 feet. Their initial drop test had the iPhone X surviving 4 falls onto a concrete surface on different sides and faces including front, back and two corners. When subjected to the tumbling machine to replicate repeated drops from a height of about 2.5 feet, it didn't fare as well. The tumbling machine resulted in faults including malfunctioning displays after 50 drops and cracked glass after 100 drops. Click here for the full review and test results from Consumer Products on the iPhone X.
While SquareTrade has tested the iPhone X at a higher fall height of 6 feet, which might seem a bit unrealistic for everyday use, all phones they test are subjected to the same amount of torture. So how did the iPhone X fare? The side drop test resulted in screen malfunction, Home swipe failure, display separation and edge scratches. Face-down drop had screen malfunction, Face ID failure, shattered and loose glass and the back-down drop left the phone shattered with loose and splintering glass. The tumbling machine test after 60 seconds left it with Home swipe failure, Face ID failure and shattered and splintering glass. When it came to repairability, multiple cables were harder to unplug and components were harder to remove.
What can you do about it?
While glass and concrete have never gotten along, if you're not up for facing repair costs of $500+ odd dollars, there are steps you can take to ensure you're doing the most to protect your phone and your wallet. The question of whether or not you should get an extended warranty or insurance protection plan for your iPhone X is a big one, but might not be a necessity depending on your lifestyle. But keep in mind that in many cases for both extended warranty and insurance, physical damage is not covered anyway! So simple solutions like getting a sturdy case or tempered glass screen protector for your phone will certainly help protect your phone from damage.
For iPhone X repair options or phone accessories like protective cases and tempered glass screen protectors, contact us today and we'll help ensure the longevity of your mobile phone.