Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:
The team worked hard to unbrick the HTC one m8 to work it life out of the rumble.
But it died and cannot be used. Even though I am tempted to get the same model, I might try different handset as my second phone. Good one guys for your efforts.
Date of Posting: 31 July 2017
Posted By: Sethu Krishnan
Unfortunately I broke my iPad screen again 2 months after replacement. This time the metal frame was dented. It was fixed again within an hour. Works perfectly - thanks.
Date of Posting: 16 July 2017
Posted By: Lynne Lawrence
I had my iPhone 6 screen replaced at the BrisbaneCBD outlet. I booked online late one night for a 10am appointment the next morning - it was not a problem and I received confirmation of my booking quickly. Even though I arrived early at 9;30am for my appointment, my phone was fixed in 20 minutes. Great communication, great service and for a reasonable price. Will definitely use again if the need arises.
Date of Posting: 14 July 2017
Posted By: John Nicolas
The touchscreen of my Samsung Galaxy S5 phone was cracked and broken. It had been run over by a car. Fix My Mobile provided a fast, efficient, and friendly service. I dropped it in around 9am and it was fixed and ready to go be the early afternoon. They also checked there was nothing else wrong with it, before replacing the cracked screen. It is now "as good as new". I'd definitely recommend them to anyone wanting their mobile phone fixed.
Date of Posting: 07 July 2017
Posted By: Philip Vitale
I use a Samsung Galaxy S5 for work purposes, Brisbane CBD
I wrote a review on 20 May 2017 about the lack of proper customer service by a young woman. Her name is Becky if I recall correctly. She has since left Fix My Mobile. I have been to this company since and had way better service. Although the price was way too steep for what I wanted done.
Date of Posting: 21 June 2017
Posted By: James
Really quick response to emails and great email response.
Thank you so much for fixing a Samsung Galaxy note 5 in one day, greatly appreciated.
Date of Posting: 11 June 2017
Posted By: Mandy
Queensland Nurses and Midwives union
Efficient, professional and friendly service.
Date of Posting: 25 May 2017
Posted By: Glenn Taylor
Went to the Chermside kiosk and wasn't even greeted by the girl working there. She was too busy on her phone. Had to call her, and when she did, she was quite rude and dismissive. She had a look at the phone and said it couldn't be repaid and practically threw the phone on the counter. Just had a poor attitude. When I tried to ask her a question, she cut me off and said it couldn't be done. Was a terrible experience being treated like that. Customer service was absolutely terrible.
Date of Posting: 20 May 2017
Posted By: James
I was very relieved to have my broken iPad 4 screen replaced so quickly. I did not have to restore with a download which was a great relief - all the data was still there. I had been offered elsewhere a replacement iPad for $400 + which meant I'd have had to restore everything. This service was straightforward & met my needs perfectly. The contact re text & email was much appreciated. Thank you, Lynne
Date of Posting: 10 May 2017
Posted By: Lynne Lawrence
I had been quoted $130 to replace the screen of my phone else where. I had a hunch my screen was fine - so got a second opinion at fixmymobile carindale, where within minutes the problem was correctly diagnosed as a swollen/ damaged battery - and within half an hour my phone was fixed for $69. Thanks so much for the fast professional service. I will use fixmymobiles services for any future issues.
Date of Posting: 26 April 2017
Posted By: Emma
Fantastic service. Thank you. Phone fixed happy customers
Date of Posting: 22 April 2017
Posted By: Kerry Bertini
Brilliant service - smart dudes, will tell all my peeps
Date of Posting: 20 April 2017
Posted By: Suzanne
Very surprised that my screen replacement was able to be conducted on an early Saturday morning. Not only that, but the replacement for my new Samsung S5 screen only took 30 minutes as was quoted to me. Great service and appreciated as I normally am unable to get to shops in daylight hours. The counter staff was very informative and the repairer was excellent. Highly recommend this store and its staff. Thankyou, Richard Brown.
Date of Posting: 03 April 2017
Posted By: Richard L Brown
Traffic Manager, Chermside West
Very happy with the service
Date of Posting: 30 March 2017
Posted By: Olivia
Got my phone screen repaired 5 weeks ago. It began to misalign when using the touch screen. During one use and pressing on the screen to try and read an email the screen shattered. Was told that it was my fault. Not impressed with the products or service for which I paid money for.
Date of Posting: 27 March 2017
Posted By: Bek
I had an excellent experience.
Professional technical and QA/QC skills.
Professional people skills.
Date of Posting: 19 March 2017
Posted By: Richard Hagen
Apple iPHone 6 Plus, Brisbane CBD
ripped off - took my phone in to get fixed at carindale - told it was $90. paid up... was told it was all good - get home still not working, take back, told it will be another $120. asked for a a refund and was rudely told sorry, not our problem. Thinking of taking this further - a complete and utter money grab. took the bloke 8 minutes too.
sure this will be removed soon too
Date of Posting: 16 March 2017
Posted By: james
Replaced the battery and now the phone is just like new
Date of Posting: 11 March 2017
Posted By: Dave
iphone 5 owner, near Chermside
To the Adelaide Street store - Thank you so much for 'fixing' the volume button on my phone, which was causing it to always start in safe mode. A great job, done quickly. Much appreciated.
Date of Posting: 20 February 2017
Posted By: Bob Borbiro
Fantastic service. I called on the phone at 4.45pm on Thursday afternoon. I travelled each way 15 minutes to Chermside. I was home on the same day at 6.30pm, new screen fitted, Protector screens fitted to two phones and most importantly they helped me install SD 32GB cards and a Samsung download to enable me to back up my phone (which I hadn't ever done). Excellent is almost insufficient praise. Well done and thank you.
Date of Posting: 16 February 2017
Posted By: John Tresillian
Electrical Contracting Firm, Nudgee
Took my mothers surface pro in to get screen fixed the staff were very helpful, told me screen was under warranty which is better than Harvey Norman were purchased it they didn't cover screen replacement. Only took few days and was back nothing but great things to say and would have no problem using again very helpful friendly knowledgeable about what they talking about great job thanks andy mackin
Date of Posting: 14 February 2017
Posted By: Andy
Painter decorator from England, Jindalee
Absolutely pleased with the customer service received from FixMyMobile. The guys are super friendly, extremely helpful, and provide quick, reliable service.
Date of Posting: 08 February 2017
Posted By: Deanna
Thank you for outstanding service
Date of Posting: 08 February 2017
Posted By: Seionara
customer, Forest Lake
these guys were great. For a "walk in" service I was thoroughly pleased with their speed and attention to the customer. I am not taken to writing reviews but feel strongly that I was so pleasantly surprised with this service. I would recommend them to anyone as capable, efficient and cost conscious
Date of Posting: 01 February 2017
Posted By: Darren
not much to tell really, Brisbane CBD
I had great service from the technician at Carindale, he was able to do an on-the-spot battery replacement in my iPhone 5. Wait time was only 1/2 hour and he had it on charging when I returned to the kiosk. Fast and polite service.
Date of Posting: 22 January 2017
Posted By: Adrienne Dufficy
Real Visuals Media Pty Ltd, Morningside
Wonderful and fast service. I had broken screen of Nexus 6p which I needed asap. Parts readily available. Very helpful and considerate of my situation. Friendly and best service . I will highly recommend them. Thank you Peter.
Date of Posting: 22 December 2016
Posted By: Arvina
Love the guys in Adelaide Street. Always very helpful and upfront about what can and can't be done and how much it is likely to cost. I have used them on several occasions and been very happy with their work. The prices can be expensive but this is the business of technology and it is a costly exercise if you break a screen or drop your phone in the toilet like me. Sadly accidents like this happen all too often and I will continue to use them for this service. Thanks guys.
Date of Posting: 08 December 2016
Posted By: Therese
Business Owner, Ashgrove
Great service. I went to Carindale about a week before and got a basic quote. Took the tablet in and was voluntarily given more information about what could be causing the problem etc and what steps would be taken to repair the device. Received text messages to let me know it might take longer than first anticipated but ended up being as first predicted. When I collected it they had replaced the battery and also the charging port but only charged me for the battery. Guys were great and helpful. Only negative would be that I didnt get a receipt when I paid the bill so I'm hoping they fixed the problem and the parts arent faulty.
Date of Posting: 06 December 2016
Posted By: Kami
Person who used Fix My Mobile, Morningside
Great service - phone was fixed straight away. Explained all the different options and scenarios. I won't go anywhere else.
Date of Posting: 21 November 2016
Posted By: Lydia Fautua
Unfortunately my experience was disappointing. The technitian at Carindale was flat out serving customers & I suspect had little or no time to actually analyse my phone. I had dropped it in a pool briefly so he gave it little hope although it was on and responding it had no light to see screen. He thought we cld at least save data but when I called the next day full of hope. He said no. I suspect he didn't even get time to look at it as we took it home plugged it in to the lap top & retrieved our data. We were still charged a service fe
Date of Posting: 18 November 2016
Posted By: Karen
Quick, professional service. Very happy with the turn around and the fact that I neither had to send my mobile away in an envelope (estimated turn around 14-21 days), nor have my phone factory reset. Have paid insurance on all of my phones since the first one I owned, but chose FMM because of the ability to save my data. Zero complaints (except the cost of useless insur
Date of Posting: 15 November 2016
Posted By: Jennifer
Had an issue with my wife's NEXUS 5 constantly rebooting and not letting you use the phone. As soon as I explained the problem, the technician knew exactly what the problem was. Said it was a fairly common issue, explained the reason for the cost of repair and got on with it. Another repairer I asked said it could be software or the battery which I didn't believe and I'm glad I ignored them and used Fix My Mobile. One small replacement part has fixed her phone so a software or replacement battery would never have solved this issue. Highly recommend the guys at the Chermside branch.
Date of Posting: 14 November 2016
Posted By: Andrew
I have had my iPhone and iPad fixed by the guys at the Adelaide Street store on several occasions and I have found their service outstanding. Very professional and friendly and the prices are very competitive.
I also liked that they followed up my visit by email and alerted me when job was completed (on time).
Thoroughly recommend Fix My Mobile!
Date of Posting: 21 October 2016
Posted By: Sia Miller
My Samsung Notebook required a battery replacement and the process was so easily organised by the wonderful crew at the Carindale shop. I was kept informed at every step of the process and the job was completed quickly and efficiently, at a very reasonable price.You are now my 'go-to' shop for any advice, services and repairs required. And I have spread the word - job well done!
Date of Posting: 15 October 2016
Posted By: Dorothy Hudson
Just enjoyed the experience of fixmymobile Carindale.
I had a screen replacement on my Samsung Note 5.
From start to finish the level of service was Awesome in every way and completed in under 1 hour.
Have no hesitation in recommending FIXMYMOBILE to anyone Thank You
Date of Posting: 01 October 2016
Posted By: Don Williams
Even though the device analysis period took a bit longer than expected, once this was completed the rest of the service was brilliant. They were keeping me up to date with every step of the analysis and provided the exact estimated cost (based on the parts required), requiring my approval before proceeding.
Even though the price ended up been a little bit higher than I expected, the service was great because the mobile was fully repaired and all the data was recovered, which in the end of the day are the important things
Date of Posting: 29 September 2016
Posted By: Alberto
Cracked the screen on my iPhone 5C a few days back and took it to the guys at Fix My Mobile on Adelaide St in Brisbane CBD. Great customer service and the repair only took an hour (phone looks brand new). Big thanks to the guys for delivering a quality experience.
Date of Posting: 21 September 2016
Posted By: Finnegan
Very professional and my samsung table came back to life again.
Id recommed fix my mobile to anyone wanting a very good and professional job.
Very happy and good communucation.
Date of Posting: 14 September 2016
Posted By: rodolfo
Just visited your Chermside store with my daughters iPhone and wanted to how amazing my experience was. The technician was so helpful and professional. I have previously used other places for replacement screens and other fixes with no where near the friendly, fast and honest service as I got today. I highly recommend your Chermside store.
Date of Posting: 26 August 2016
Posted By: Therese
Mother of teenagérs, Brisbane
My repair was effected within the hour - a great job that was easily handled from finding the shop from Google to the booking & the repair! Very professional and my iPhone6 is like new with a really heavy duty front glass protector. I'd recommend Fix My Mobile to anyone wanting to get a professional job done easily without incident!
Date of Posting: 18 August 2016
Posted By: Ian
I had broken my phone's touch screen and Fix My Mobile was the best deal I could find. Even buying a replacement screen from eBay and attempting the repairs myself wasn't really worthwhile, compared to the professional repair I got from these guys.
By the way, they were super friendly in the Brisbane CBD, and they fix phones right in front of you, which for me added a bit of trustworthiness because I then could see that they knew what they were doing and actually cared about the repair.
10/10, I will be recommending this place to everyone I know.
Date of Posting: 28 July 2016
Posted By: Justin
QUT Student, Auchenflower
Old Nexus 4.
generating ghost characters after fall.
Repaired in 30 minutes at a modest price.
Runs like new, very pleased with result.
Customer service from the technician was excellent.
Date of Posting: 07 July 2016
Posted By: Bob Trafford
Service was quick, and the IPhone microphone now works like new
Date of Posting: 17 June 2016
Posted By: Charles
June 15 2016
I would like to congratulate Peter at Carindale for fantastic customer service. He couldn't have been more helpul in his manner to me.
I would like to pass on my highest sastisfaction to him and your company.
He even was able to help me into the purchase of an otterbox to protect my phone.
Well Done Fix My Mobile
Date of Posting: 15 June 2016
Posted By: Gordon
Retail Development Coordinator, Murarrrie
Friendly, efficient and FAST. Price very preferably to Apple.
Date of Posting: 03 June 2016
Posted By: Rex
Great service again. Staff are friendly and very helpfull. Will use again if the need arises.
Date of Posting: 30 May 2016
Posted By: Chris
Great service very friendly especially the beaded guy. Better price than apple.
Date of Posting: 13 May 2016
Posted By: Kathleen Hyde
Very busy person, Birkdale
Very very impressed, Fast service and a very friendly and helpful staff member. My son's phone had been run over several times and I am glad I took it to Fix My Mobile to be fixed instead of throwing it in the bin. It was a very reasonable price to get it fixed instead of buying a new phone. I would highly recommend Fix My Mobile.
Date of Posting: 22 April 2016
Posted By: Melissa Regano
Fast, efficient service and personable staff. Would use again
Date of Posting: 13 April 2016
Posted By: Trent
Very quick, efficient and friendly service today (10/4/16) at Chermside to repair the smashed glass on the rear of my Samsung S6. Great work by your team. Thank you.
Date of Posting: 10 April 2016
Posted By: Norm Bentley
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