Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileVery happy with prompt service. The guys sorted out my sd card issue and storage problems in under 30 minutes. Highly recommended
Ben
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Date of Posting: 14 March 2014
Posted By: Ben Norris
Australia
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quote_left Page 6 - Testimonials - Fix My MobileQuick, Easy and Reliable is right. Thanks for fixing two iPads in a couple of days, very friendly service too. The website is easy to navigate for online bookings, plus the discount is great too.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 06 March 2014
Posted By: Dean
Spring Hill
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileGreat service with a smile. I booked it online at my leisure and chose a time that suited me, dropped it off and received a text within half an hour to say the repair had been done. Definitely use this service again if neededquote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 27 February 2014
Posted By: Sue
Australia
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileHad my mobile screen replaced today in Brisbane. Excellent service. Only waited an hour for it to be fixed. Very happy. Easy to find as well.

Thanks Carol
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Date of Posting: 24 February 2014
Posted By: Carol Pearce
Brisbane
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileFix My Mobile (Chermside) were $35 cheaper than the competitiors and the service was brilliant. Done in a couple of hours - even cleaned my phone. Use them. They're great.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 21 February 2014
Posted By: Will Allen
Brisbane
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileLoved the service. Friendly, helpful staff. The repair process was thoroughly explained and my phone was returned quickly. I would recommend your service to anyone looking for phone repairs. Thank you.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 13 February 2014
Posted By: Rebecca Shillington
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileVery friendly fast efficient service, extremely happy with the end result, after getting the run around with another company, should have came here first!!! A1quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 08 February 2014
Posted By: Dion Uduste
Brisbane
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileI booked my Iphone 5 in for repair yesterday at your Chermside kiosk. I enquired as to price and how long it would take, as I only had limited time before another appointment. I was told the price (cracked screen $149) and told it would take 1 hour, maximum 1 hour 15 minutes. As I had an hour and a half to spare I decided to get the repair done.

After an hour browsing I came back to enquire on the status of the repair, as the girl at the counter suggested. She said the repair had not started yet but she expected work would start soon, and told me to check back in 15 minutes.

After approximately another 20 minutes (not wanting to rush the technician) I came back and was told that the work still had not started due to a prior repair taking longer than expected. I reiterated my time contraints, and was told just to hang around the area and it would be done immediately. After waiting another 30 minutes, I checked back again, and was told the technician had gone for a bathroom break, and that the repair was underway.

Now approaching two hours, and having being supposed to leave 20 minutes earlier, I was a little annoyed, but decided to wait. Suffice to say, it was another 45 minutes before the repair was completed, totalling 2 and a half hours when initially quoted half of this maximum. Due to the time issues, I missed my further appointment, meaning rescheduling costs.

I am not concerned at all in regards to the quality of the repair, just the tardiness of your staff and their attitude when I expressed my displeasure at the difference in time quoted and taken. There was no apology offered at all for the delays, merely saying that "sometimes it takes longer". Had I have known that it would (or even could) have taken this much time I would have come back when I had the time to spend.

I will not be visiting your stores again in future and will not recommend anyone to do visit either.

Fix My Mobile:
You are absolutely right in saying that you shouldn't have been given a misleading time frame. We do have procedures in place designed to avoid that very situation, which were not carried out in this case. We have taken steps with staff to reiterate why such procedures need to be followed. While we concede that we can't foresee exactly how long each and every repair will take, we do understand that your time is important and we do intend to provide estimates that will be as accurate as possible.
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Date of Posting: 07 February 2014
Posted By: Mark Payne
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileI have used Fix My Mobile several times now for my Samsung Note 3 and S4 both times I have had repairs done they have been professional and prompt. I would recommend this company to anyone who needs those accidental drops and fails fixed quickly. Thank you team for you excellent work.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 02 February 2014
Posted By: Tim Caswell
Brisbane
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileIncredibly satisfied with the service from Fix My Mobile, Chermside. My Galaxy S4 screen shattered while I was overseas; all my holiday photos were on the device. Fix My Mobile assured me none of my photos would be lost, the repair took less than 2 hours and was much cheaper than other quotes I'd received.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 30 January 2014
Posted By: Liam Stewart
Student, Brisbane
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileMy Samsung was only 4 days old and the glass was damaged. Bought a new glass for a DIY. Ending up destroying the digitizer. Fix My Mobile effected the complete repair in very quick time and at a very good price. Never again DIY my phone. All the frustration was so easily overcome by my visit to F.M.M.
Thank you Rod
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Date of Posting: 30 January 2014
Posted By: Rod Gould
Retired, Goodna
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileFantastic service and great value for money considering the work that had to be done. Very Impressed.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 28 January 2014
Posted By: Philip
Brisbane
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileI would just like to thank the team at Fix My Mobile Carindale for their efficient and friendly service. Unfortunately I have cracked the front of my iPhone screen not once, but TWICE this month (on a roll..) and both times the team at Fix My Mobile have done an excellent job replacing the screen and providing me with a complimentary loan phone. Keep up the excellent work Fix My Mobile!quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 22 January 2014
Posted By: Samantha Magrath
Carina Heights
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileVery happy with the speedy and quality service provided by Fix My Mobile. The two hour turn around time was great. I would recommend this service to anyone.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 21 January 2014
Posted By: Richard Greaves
Lennox Head, NSW
407 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileTook my iPhone 5 in to the Carindale store. Was very impressed at how quickly my phone was repaired just 2 Hours even though they were short staffed that day. My partner and myself just looked around the shops and had lunch. before we knew it we had a text stating that the phone was ready for pick up.

Not only were they the best price around, the customer service was excellent. I also recommend booking in online at their website that ensures they have parts available for your repair and also makes it easy to book in as all you need is your booking number. Keep up the good work Fix my Mobile team, i will be using you again.

Regards

Alan
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Date of Posting: 15 January 2014
Posted By: Alan Kirby
Goodna
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileI dropped my iphone 5 and cracked the screen to the point I couldn't use it. Being my work phone I needed it repaired asap. The Fix My Mobile website talked about repairs within 2 hours which I was happy with, but when I visited the Adelaide St store, they said I'd have my phone back to me in an hour which was awesome, certainly wasn't expecting it to be that quick. Sure enough in about an hour I received an email saying my phone was ready. The phone looks like brand new, will definitely recommend these guys to anyone needing phone repairs, fantastic service.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 09 January 2014
Posted By: Ben Johns
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileI needed a replacement LCD screen for my Galaxy S4 and after dropping it off I had a message informing me it was it was ready for collection 35mins later. Extremely fast service, the screen looks, performs and feels just like it did previously. Excellent service.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 07 January 2014
Posted By: Dylan
Brisbane CBD
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileExtremely happy with you service. You gave me good advice and work and now my phone is fixed. You were happy for me to return the new battery that I did not need.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 07 January 2014
Posted By: Frans Dekker
Brisbane
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileThis was my second repair with Fix My Mobile. My first was a iPhone S4 which was completely smashed and it was fixed so quickly and so wonderfully. My latest repair was my Galaxy S4 which I managed to destroy as well in the uni parking lot. The team at Fix My Mobile is helpful, knowledgeable and efficient, and they value each customer and enquiry rather than making me feel like an inconvenience or one of many. I will always recommend Fix My Mobile for their perfect 10/10 score. If (God forbid) I drop my phone again, I won't go anywhere else. Thank you!quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 02 January 2014
Posted By: Amelia Bassett
A 22 year old accident prone uni student who drops her phone too much., Australia
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileThanks for the great and quite prompt service. The discount as a return customer was a nice bonus :-)quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 02 January 2014
Posted By: Catherine
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quote_left Page 6 - Testimonials - Fix My MobileGreat service from the guy`s in the Brisbane city shop. Great price & Very helpful . Very understanding that a business needs it`s phones.
Don`t think i could have been happier..
Thanks
Paul Mac
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Date of Posting: 27 December 2013
Posted By: Paul McKenna
Australia
www.macsplumbing.com.au
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quote_left Page 6 - Testimonials - Fix My MobileGreat service. good price. Won't disappointquote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 27 December 2013
Posted By: Carlos
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileA friendly, speedy service and very satisfactory fee.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 23 December 2013
Posted By: Jason McLean
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileThank you for your fantastic fast and professional service on my device. Would certainly recommend you to all my friends.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 12 December 2013
Posted By: Gayle Martin
Australia
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileThese guys did a great job of replacing my digitiser and glass on the Samsung note 2. Prompt fast and well priced service, highly recommend them.
T. Closter
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Date of Posting: 05 December 2013
Posted By: Tim closter
emerald
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileThe service at the Westfield Chermside store was great. Needed my Samsung GS4 screen replaced and it was fixed in under 20min. The staff were friendly and more than happy to listen to my problems and offer helpful solutions. Very happy. 5 stars!quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 23 November 2013
Posted By: Jeremy
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileI had my phone repaired by you today. Very happy with your knowledge and service.
It was fixed quickly.
Yet to determine that the battery is working correctly, but time will tell.
My Repair order no. was 00025070.
Thank you again
John Evenden
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Date of Posting: 16 November 2013
Posted By: John Evende
Mount cotton
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileEasy to follow booking system on line, great service, excellent turnaround - loved the email updates on our repair, will definitely be using them againquote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 13 November 2013
Posted By: Kym
Brisbane
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quote_left Page 6 - Testimonials - Fix My MobilePosted my broken Mobile on Monday afternoon from North Queensland and had it back Friday afternoon repaired and back in use. A super quick fantastic professional service that I would use again without a doubt. Thanks guys - I would like to say "best service I have had in Australia" Townsville phone repairers took a week just return my email enquiry and were twice as expensive (those who could be bothered that was).

Cheers
Rob
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Date of Posting: 09 November 2013
Posted By: Robert Ore
Townsville
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quote_left Page 6 - Testimonials - Fix My MobileExcellent top service and smashed iphone looks new again and works great. Thanks!!!quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 08 November 2013
Posted By: Sloane
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileBrilliantly fast, posted the phone to Brisbane on Wednesday, phone fixed and sent back on Thursday.
Doesn't get any better
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Date of Posting: 07 November 2013
Posted By: Kim
Sydney
www.jadremtoys.com.au
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileThis guys are awesome, I went there few months ago, and they fix my home button and lock button for an amazing price!

Had problem again with the lock one and they fix it for free!

I would definitely recommend to anyone ;-)

Thanks again.
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Date of Posting: 05 November 2013
Posted By: Alex
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quote_left Page 6 - Testimonials - Fix My MobileHi I cracked the screen on my Samsung Galaxy S4. Fix My Phone had it fixed within a couple of hours of me dropping it off and at a price significantly cheaper than their competitors. They also use original parts. I hope I don't break another screen but if I do I will certainly be going back to them. Davequote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 04 November 2013
Posted By: Dave Parnell
Self Employed, Brisbane
www.mashpro.com.au
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileI thought I would give you a go and see what happened. Your staff were completely professional, knowing the details of the phone I needed repairing. They were not pushy in their sales, but very friendly and helpful. The phone was fixed in record time, I have never had such prompt service from any repairer before. Very happy with deciding to go with your company and will recommend it to everyone I know.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 15 October 2013
Posted By: Robin Laub
Australia
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quote_left Page 6 - Testimonials - Fix My MobileHi All, I was devistated when my Samsung Tablet had froz during a software update. I had went to a shop on my way from Central to work and they informed me that their technician was knowledgable in Samsung he was an Apple specialist and advised me to try Fix My Mobile. I was very impressed with the service I received and the cost involved in getting my tablet up and running again. Noel also advised on what I should and shouldn't do the next time I update the software. I am a very happy customer. Thanks Lornaquote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 02 October 2013
Posted By: Lorna Grbin
Brisbane
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quote_left Page 6 - Testimonials - Fix My MobileGreat service, smashed my screen, googled "fix my mobile", sent my phone with the label sent via email. I was contacted as soon as they received my phone, it was a seamless process. Would not hesitate to recommend!!! My lovely phone is restored and very, very quickly too. Thank you to the team at Fix My Mobile.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 01 October 2013
Posted By: Tiara Lynskey
Cafe Owner, Bayview, NSW
www.cafeonpittwater.com
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileI thought the service was excellent from the start of the transaction to texting and emailing when the product was ready for pickup.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 24 September 2013
Posted By: Tracy
Glasshouse Mountains
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quote_left Page 6 - Testimonials - Fix My MobileFriendly, fast, professional! Excellent service!quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 18 September 2013
Posted By: Jens
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileMy phone smashed during business hours. I simply booked in a repair on the website and dropped off my phone at the store in Brisbane CBD. It was ready within an hour!! Impressed with the turnaround and great customer service too. I recommend them for anyone!quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 17 September 2013
Posted By: Louan Walker
Brisbane CBD
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileExcellent service from Ben at the new Adelaide St store!quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 17 September 2013
Posted By: Barry Doolan
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My Mobilegreat service fast too they fixed my mobile in one hour!quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 04 September 2013
Posted By: trevor ward
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileI highly recommend Fix My Mobile. They fixed my cracked iPod touch screen quickly and the repair job is flawless. Service was friendly, helpful and professional.
Thanks Fix My Mobile!!!
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Date of Posting: 03 September 2013
Posted By: Tuuli
Musician/Music Tutor, Brisbane
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileBest Service anywhere. Repaired within the hour and at the cost quoted. Also warranted for 6 months. Could not want for more.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 25 August 2013
Posted By: Arthur Stansfield
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobilePatsy and the team at Carindale are outstanding!

Helpful, knowledgable and super fast service!

Thankyou so much :)
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Date of Posting: 24 August 2013
Posted By: Maryanne
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileThanks fix my mobile, you fixed my s2 with a turn around of 30 minutes and no fuss. Cheers.quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 23 August 2013
Posted By: Ben
Brisbane
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileExcellent service - text messages and emails confirming drop-off time and I was kept up-to-date through the whole process. Very fast to complete the order too. Definitely recommendquote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 15 August 2013
Posted By: Kylie
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileBest service @Carindale, so professional and really quick :)quote_right Page 6 - Testimonials - Fix My Mobile
 
Date of Posting: 11 August 2013
Posted By: Deb Fisher
Birkdale
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileWow, I booked online to have my phone fixed with fix my phone. The response and the quote was fast, I was pleasantly surprised on dropping off my phone to receive a replacement phone, whilst having mine fixed.

Received a text on completion, very fast within a few hours I had my phone back, I have finally found a great company that looks after you from start to finish. I wouldn't hesitate on using them again, thank you very much for the experience.
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Date of Posting: 01 August 2013
Posted By: anthony van der hulst
builder, new port
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileThanks so much for fixing my Galaxy 4S.... I had only had the phone for 10 days and cracked the screen...
Within 24hrs of it breaking it was fixed. Loan phone was very helpful.
Overall great experience...
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Date of Posting: 30 July 2013
Posted By: elizabeth
Ipswich
default_user_0 Page 6 - Testimonials - Fix My Mobile
quote_left Page 6 - Testimonials - Fix My MobileCarmel was the best service rep a company could want.
The actual service was blindingly fast and such a professional job. Well worth the money paid.
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Date of Posting: 25 July 2013
Posted By: Wayne
Chermside

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