Testimonials
Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:
 |  Last week I had to take my newish ipad for a smashed screen. It was completed in an hour and looks great. Thanks. Date of Posting: 10 November 2019 Posted By: cath White Kedron |
| The service was quick and efficient. Good end result. Would recommend. Date of Posting: 30 October 2019 Posted By: Cate |
| I had my screen replaced at your Chermside store. The service was performed within 30 minutes and all good to go. Very efficient, thanks. Date of Posting: 25 October 2019 Posted By: John Phillps Albany Creek |
| I was very pleased with the service I received from June who assured me that he could fix my phone in 20 minutes. I couldn't wait but he kept the shop open for me to collect my phone after work. I was very grateful for that. For friendly, professional service the only place to go for phone repairs is Fix My Mobile. Date of Posting: 16 October 2019 Posted By: Peta Eastwood Brisbane |
| I cannot praise Jake from Chermside more highly. The most helpful young man and fixed my phone in seconds. Ailsa Date of Posting: 16 October 2019 Posted By: Ailsa Harding “Senior lady”, McDowall |
| Brilliant service! Friendly staff, quick & efficient repairs...could not have asked for more. Thank-you! Date of Posting: 05 September 2019 Posted By: Gary Brisbane |
| Great service. Quick and pleasant but the best thing was the honest service. I had taken my phone in for a suspected charging port replacement but was told it only needed a clean. Other businesses/industries would've charged the full parts and labour cost regardless but to hear that a replacement (and cost) wasn't necessary, was truly refreshing. It really makes me confident that I won't be ripped off for unnecessary work and I'll definitely be back, when I need some help. Can't speak highly enough. Date of Posting: 05 September 2019 Posted By: Michael Brisbane CBD |
| Quick and easy. Repair took less than one hour (new battery, screen and microphone). Great quality of repair and a reasonable good price Date of Posting: 15 August 2019 Posted By: Alberto Brisbane |
| Two repairs, new batteries iPhone 6s, good price, quick and easy service. Highly recommend. Date of Posting: 13 August 2019 Posted By: Jason |
| Really impressive service - fast and effective and I loved knowing exactly how much it was going to cost. Technician was polite and friendly. Two thumbs up! Date of Posting: 07 August 2019 Posted By: Penny Brisbane |
| Fast, professional and exceptional value for money. Now just kicking myself for not getting it fixed earlier! Date of Posting: 30 July 2019 Posted By: Tracey Ferreira Chermside |
| Replaced an 1Phone 7 screen in a very professional manner at a competitive price. I recommend using "Fix My Mobile" for phone repairs. Date of Posting: 27 July 2019 Posted By: Don Muir Retired, Camp Hill |
| Amazing and very competitive in price. My iPad Pro screen smashed and they fixed it within an hour and half... all other places were going to charge a lot more and take longer x Date of Posting: 21 July 2019 Posted By: Paris Carindale |
| Great quick service to repair a cracked iPhone screen. Apple said they couldn’t do it but your company were able to do it. Very impressed and will refer on to others. Thanks again! Date of Posting: 01 July 2019 Posted By: Tim Chermside |
| Great workmanships, quick, great outcome, reasonable price. Central location, easily spotted. Date of Posting: 18 June 2019 Posted By: Azlina Din Brisbane |
| Thanks Jake... You were inundated on the Saturday, and the only person working, yet you remained calm and professional, and most importantly fixed my phone...awesome!!! job well done,!!!!! Date of Posting: 17 June 2019 Posted By: Kerry Chermside |
| Fantastic fast service. Professional work looks better than new thanks Date of Posting: 17 June 2019 Posted By: Rachel Ceo, Brisbane |
| Bang up job, very quick service. A quarter the price of another store. Would recommend. Date of Posting: 17 June 2019 Posted By: Jack |
| Thank you so much to the team at Myer Chermside for your wonderful service to my I phones. I will certainly be recommending you to all my friends. Good old fashion service in a very timely manner. Keep up the great work !!! Date of Posting: 04 June 2019 Posted By: George 73 year old retiree, Wavell Heights |
| Gary and staff were very friendly and professional. I really like the online booking portal and email confirmations/notifications as my time is very precious. As promised, they completed my task within the timeframe. I loved the demonstration of major phone functions on collection to assure me the phone was in 100% working order. Never had that with any other repairer. The team even went the extra mile to provide a part for my other phone (unusual request I think but they could do it). Thanks guys, will recommend to all, Date of Posting: 02 June 2019 Posted By: Jax |
| I was extremely impressed by the service provided by Fix My Mobile. The person serving me was very helpful and attentive. The shattered screen and cameral on my mobile was able to be replaced to like new condition in 1/2 an hour for.a very reasonable price. the price was very reasonable for such a job, obviously its not something you can just pull out of your pocket, but for the job it was much cheaper then other stores. Date of Posting: 22 May 2019 Posted By: Kasey Brisbane |
| It is very hard to find somewhere to fix Huawei P20 Pros and Fix my mobile in Brisbane were able to do it for me. There was a postal delay in the delivery of the parts for my repair and I had a flight booked to Cairns. Fix my mobile were very trustworthy as I left my phone with them to fix in Brisbane and they sent it to me in Cairns by express post, I got it the next day! Highly recommended. Date of Posting: 07 May 2019 Posted By: Kathleen Fitzgibbon |
| Thanks again for fixing my phone. Second time I’ve used Fixmymobile to replace a cracked screen on my iPhone. Service was so good the first time, I didn’t hesitate to go back to them. Excellent customer service.l and good value. Date of Posting: 05 May 2019 Posted By: Sandra Brisbane |
| I recently had a battery die in an old model Samsung Galaxy Tablet. I use it for work and needed it repaired quickly, FixMyMobile did the job within two days, including ordering in the battery. No fuss, low cost and great service. Date of Posting: 03 May 2019 Posted By: Jan Hulse Brisbane |
| A big thank you to the guys at the Chermside shop. Unbelievable customer service and were able to retrieve all the data from my iPhone which seemed an impossible task. Highly recommend. Date of Posting: 29 April 2019 Posted By: Sharon Cohrs Brisbane |
| I highly recommend Fixmymobile at Carindale. Staff member was very nice and prompt. I had to get my battery replaced in the iPhone 6s Plus last Tuesday and have no more problems with my phone. Thank you for your service. Isabella Date of Posting: 25 April 2019 Posted By: Isabella Wakerley |
| My daughter dropped her iPhone breaking the screen and after stuffing around making appointments with Apple etc, they kindly told me that they wouldn’t fix it and my only option was a new phone. I dropped in to the kiosk at Westfield Chermside and the guy there had a look and said “no worries”, this can be fixed. I booked it in, left with Fix my Mobile and returned within the hour to find the phone fixed, looking new and for an awesome price. All I can say is great work and thank you! Big thumbs up from this poor dad. Date of Posting: 15 April 2019 Posted By: Jamie Father of clumsy daughter, Stafford Heights |
| I shattered the screen on my iPad - fixmymobile in Brisbane replaced the screen in a couple of hours - it’s as good as new. Great service. Date of Posting: 11 April 2019 Posted By: Mike |
| Many thanks for your prompt and efficient service. I recently got my battery replaced for my Iphone 5S and it was done very quickly and for a good price. Good on you - thank you again ! Date of Posting: 10 April 2019 Posted By: Andrew Thomas |
| I went to the apple store initially thinking it would be the cheapest place to get my apple phone fixed....big mistake!! To fix my cracked screen and replace my battery they were going to charge me $278 and take 2hours. I walked out and went to ‘Fix My Mobile’ to enquire about their cost for a screen and battery replacement and they said $150 AND he did it in half an hour...AND he let me watch the whole process AND explained what he was doing along the way!!! AND they also emailed me various discount vouchers for next time! While I was watching him work an elderly lady who was meant to be meeting her daughter and was waiting for a phone call came to the counter because her phone had died. He put her phone on charge while she went for a look around the shops! Awesome prices and amazing customer service! Apple should be ashamed of themselves!! Date of Posting: 05 March 2019 Posted By: Rebecca Teacher, Chermside |
| Excellent service at Chermside. Had my smashed screen on my iPhone repaired with a quick turnaround and pricing very reasonable. Very happy and pleased with the service. Thank you. Date of Posting: 27 February 2019 Posted By: Karen |
| Fast, friendly, reliable business. Very knowledgeable. Good prices to look at my iPhone. My partner had taken the back off my iPhone and did a great job drying it. Fix my mobile said iPhone had no corrosion at all, just the battery had been drained from the water damage & recharged it. Highly recommend them. Date of Posting: 16 February 2019 Posted By: Robyn My iPhone 6 Plus went for a swim in the pool, Grange |
| Quick, easy service - I needed to remove some data off my phone that was no longer working and the team made it easy to do! Date of Posting: 08 February 2019 Posted By: Tracey |
| Great service, Highly recommended, fast, i will be recommending your services to all. Keep up the great work Date of Posting: 20 January 2019 Posted By: James Bracken Ridge |
| The iphone 7 plus screen was badly damaged . 40 minutes after dropping off at Carindale Fix My Mobile it was like a brand new phone. Very happy and an excellent price $159.00 Date of Posting: 19 January 2019 Posted By: David Gray Brisbane |
| Extremely pleased with the repairs to both iPhones 7's they were severely damaged. They look and run like brand new phones great job from both techs thanks David G Date of Posting: 18 January 2019 Posted By: David Gray |
| Great service, fast repair, friendly staff and excellent price. I highly recommend Fix My Mobile. Date of Posting: 11 January 2019 Posted By: Tracy The Gap |
| The service was fast, efficient & the repair work was great at the cost supplied! Super friendly staff was a bonus. Date of Posting: 05 January 2019 Posted By: Neil |
| Excellent customer service. Very friendly and helpful. Replaced my shattered iPhone screen quickly and without any problems. Thanks very much. Date of Posting: 24 December 2018 Posted By: Sandra |
| I telephoned the store and was given a price for the repair of my mobile. The staff member was efficient and very polite. Would definitely be using this service again. Thank You. Date of Posting: 23 December 2018 Posted By: Lisa Holland Park West |
| The service was fast and efficient and reasonably priced.The person doing my reairp was very polite.Thankyou Date of Posting: 17 December 2018 Posted By: Carmel Carindala |
| The service was professional and the result was a big 10 out of 10 thank you Date of Posting: 14 December 2018 Posted By: Carolyn Schooth |
| Brilliant service... fast.. affordable and friendly.. couldn’t be happier... Date of Posting: 08 December 2018 Posted By: Mark |
| Great, quick service - would recommend to anyone. :) Date of Posting: 04 December 2018 Posted By: sarah Brisbane |
| The boys were able to fix and replace my battery within 5 minutes! Very helpful lads and very friendly and no trouble to them to help me at the end of the day Date of Posting: 28 November 2018 Posted By: Wendy Customer, Chermside |
| Had a smashed corner of my phone that shattered the screen and cracks were everywhere. They had the spare screen in stock and fixed it in under an hour (Samsung s9). Thanks guys! Date of Posting: 19 November 2018 Posted By: Elle Chermside |
| Very disappointed. When I dropped my phone off I was told to return in an hour. When I returned they said they hadn't had time to get to it yet and to return in another half hour. Then when I got my phone home I experienced problems where the phone seemed to have a mind of it's own, scrolling up and down and changing pages all by itself. I returned to the store and was told they would replace the screen and that it would take an hour. When I returned in an hour the assistant said they couldn't get it to work and come back in half an hour. When we returned in half an hour it still was not working and we had to wait a further half hour before we could collect it. Since I no longer had any confidence that the repairer would be able to successfully repair my phone and it had became almost unusable I have been forced to pay $1220 for a new phone on top of the cost of the repair. Date of Posting: 15 November 2018 Posted By: Wendy Biloela Qld |
| Fix My Mobile at Chermside Shopping Centre fixed my shattered iphone screen in 30 minutes - fantastic service, friendly & professional staff and a great price. They provided a hassle-free solution to a very inconvenient accident. Highly recommend! Date of Posting: 14 November 2018 Posted By: Kim |
| Great service, amazing staff, lovely prices, just peachy experience. Date of Posting: 01 November 2018 Posted By: Gary Stevens Avid phone destroyer, Brisbane |
| After dropping my 2 day old iPhone on the tiled floor and shattering the screen, I had the screen replaced by Fix My Phone at Chermside Shopping Centre. The job was done quickly & I had the phone back as new in 'no time'. I also had my data transferred from my old iPhone to the new one. This was done at the same time as the screen was repaired. Great job!! All done while I shopped. Thanks heaps !! Date of Posting: 29 October 2018 Posted By: Gordon |
| The service was quick. I went to get quote for insurance purposes and was able to get it done within few minutes. Thanks. Date of Posting: 27 October 2018 Posted By: Rohini |
| Fast quick friendly service at the right price. No long Apple queues or extras. Date of Posting: 15 October 2018 Posted By: John |
| Great speedy service at a decent price. Very happy. Date of Posting: 05 October 2018 Posted By: Jane Oliver Bulimba |
| Great & quick service. No hassles. Highly recommend this business, for all of your mobile/tablet issues. Date of Posting: 14 September 2018 Posted By: Ross Brisbane |
| Ran over my mobile and it was a mess - Fix My Mobile @ Chermside did all they could and more to get it back in working order. Quoted and paid for repairs however after 2 attempts to fix phone was not able to be used properly. With any hesitation I was offered my money back minus the quote for repairs. Great service guys - I would recommend your business to all. Date of Posting: 10 September 2018 Posted By: Clare Murrumba Downs |
| Great service at a great price. I have used Fix My Mobile Brisbane CBD in the past and the results were excellent. Date of Posting: 05 September 2018 Posted By: Stuart Smith Brisbane |
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| So pleased with your service. I arrived without notice and within one hour you replaced my badly cracked iPhone screen and also put a protector over it. Price was extremely reasonable. I have used your services whenever needed over the past years. Thank you once again.....Don Date of Posting: 30 August 2018 Posted By: Donald Harding Retired, McDowall d.a.harding@bigpond.com |
| Excellent service completed efficiently and within an hour of dropping off at a great price ,would highly recommend . Date of Posting: 29 August 2018 Posted By: Allan Robinson |
| Great service from very knowledgeable technicians. Damage to phone quickly identified and repaired at a very reasonable price. Will definitely return if phone is ever damaged again or battery needs replacement. Staff very pleasant and helpful. Date of Posting: 22 August 2018 Posted By: Sue Rhoades Retired, Riverhills |
| Excellent fast service. Replaced battery in iPhone with OEM battery. Died 4 weeks later. Replaced it straight away with a smile. Highly recommend them Date of Posting: 21 August 2018 Posted By: John Dagis Brisbane |
| The gentleman who serves us gave us great friendly service. He was prompt with the repair and extremely professional and friendly when it came to deciding what we needed to do. Will be back. Date of Posting: 12 August 2018 Posted By: Kim Teacher, Holland Park West |
| Good and fast service. Date of Posting: 09 August 2018 Posted By: roy Brisbane |
| Hi. there they are really kind and good service. Date of Posting: 09 August 2018 Posted By: Mate Student, Brisbane |
| Best repair services in Brisbane ***** - 5/5 STARS Date of Posting: 09 August 2018 Posted By: John student, brisbane |
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| Ripped off No phone can be fixed once wet!! Date of Posting: 03 August 2018 Posted By: Meridith Not happy, Maroochy Not happy |
| Whilst the iPad looks great, many of the keys do not line up. In particulate O, which is needed for nearly every website. Date of Posting: 28 July 2018 Posted By: Michael Kerr-Brown Kedron |
| I had the battery in my iPhone 5 replaced at Chermside. Very efficient and friendly service, Date of Posting: 13 July 2018 Posted By: Chris |
| Great service,great result and very friendly Date of Posting: 25 June 2018 Posted By: Peter Brisbane |
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| After trying different mobile phone repairers at Chermside Shopping Centre all did not want to replace the screen on my Samsung Galaxy S6 but when I approached Fix my Mobile there was no problems .T staff were very pleasant and helpful .They did not have my part in stock but said they would have it in within two days they rang the next day saying the part was in . I took the phone in and it and it was repaired within an hour very happy with the service and price I know where I will go next time I need repair F.Ellingworth Date of Posting: 24 June 2018 Posted By: Fred Ellingworth Retired age 74 It illerate, Geebung 4034 Don't have one |
| Dropped my iPhone 6S with a broken screen into the Chermside kiosk and within 45 minutes I had my phone back. While the lady that served me was pleasant she lacked good communication. Responable price, fast turnaround! Date of Posting: 23 June 2018 Posted By: Larissa Carseldine |
| was not the best service Date of Posting: 18 May 2018 Posted By: Jill Smith |
| Great service, and reasonable price. The person who served me was very helpful, even when I was in a flap because my work phone wasn't working. Thank You. Date of Posting: 17 May 2018 Posted By: Karen The Gap |
| Excellent service. Dropped my S8 with a compltely destroyed screen into the Chermside kiosk and within 45 minutes I had my phone back, better than new. Great guys, excellent service at a responable price. Thanks guys! Date of Posting: 17 May 2018 Posted By: Steve G |
| First time having to get my mobile serviced without being under a plan and fix my mobile has made it such an easy process! Such an easy 2 day return of my phone and at a reasonable price, thanks fix my mobile! Date of Posting: 12 May 2018 Posted By: Naomi Student |
| Great service, really pleasant experience and got my screen fixed in 30 odd minutes Date of Posting: 06 May 2018 Posted By: Declan Student |
| Easy to book online :) Date of Posting: 03 May 2018 Posted By: X |
| was very impressed with fix my phone new screen and battery all done in a couple of hours great service Date of Posting: 01 May 2018 Posted By: caroline adams carindale |
| Great service, very friendly and efficient. Fixed my IPhone screen for less than $90.00. Wold definitely recommend to anyone needed phone repair. Date of Posting: 26 April 2018 Posted By: Stuart Smith Brisbane CBD |
| I needed my screen replaced for my iphone 6, i dropped it off at 11:45am and it was fixed by 12:45pm. I thought it would take longer because it was over the lunch period but they did a fantastic job in less than an hour. Thanks Anthony for a job well done. Much appreciated! Date of Posting: 24 April 2018 Posted By: bryan |
| Very fast and efficient service. Dropped the phone off at 10am and was ready to go an hour later and highly recommend Date of Posting: 22 April 2018 Posted By: Rohan |
| The guys at fix my mobile were lovely, honest and most helpful. I would take my tablet or phone there any time. Date of Posting: 16 April 2018 Posted By: Shelby Chermside |
| Fast fast service and well priced Date of Posting: 09 April 2018 Posted By: geoff |
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| I have just had my wife's iPhoneSE cracked screen replaced today. The service provided was excellent -courteous, quick and well priced (half that of an Apple repair). Thanks and well done! Don Muir Date of Posting: 07 April 2018 Posted By: Don Muir Retired, Aspley Nil |
| My screen was initially fixed about 2 weeks ago. Although the online booking system was used, the booth didn't have the appointment details and I was told the online booking was not working. Nonetheless, I was attended to efficiently and without issue. My new screen decided not to work this week. I took it to the Carindale booth without prior notice. Again, I was attended to without issue and the screen was replaced. Should I need similar services in the future I would use them again. Date of Posting: 05 April 2018 Posted By: Mark Camp Hill |
| Booked my Sony Xperia Z5 compact into the Brisbane City store for a battery replacement. Fast service. Cannot fault the service. The Manager at this store is excellent and truly knows his mobile handsets. AAA++ service. Date of Posting: 27 March 2018 Posted By: nikki Android lover, Brisbane City |
| Excellent service! I was kept informed via emails from the moment my appointment was booked right through to when my mobile was ready for pick-up. Service was done within a few hours. I definitely recommend Fix my Mobile in Adelaide Str, Brisbane CBD Date of Posting: 25 March 2018 Posted By: Michelle S |
| Booked my iPhone in for a screen replacement. Excellent Service. Booked it in online, which was seamless, straight forward and easy to navigate. Phone service was also excellent, phone manner was lovely and helpful. Price of screen repair and installation was better than elsewhere. It was fixed and ready in a short amount of time. Great experience, would definitely recommend for anyway needing phone fixes. - Mark Date of Posting: 12 March 2018 Posted By: Mark Aubin |
| Love the service I have received on two phones - both fast fixes, good prices and excellent communication! Highly recommend! Date of Posting: 11 March 2018 Posted By: Peter IT Guy, Brisbane |
| Great service from friendly staff, best price in Westfield Chermside and had my phone fix quickly. Will back and will recommend others to your business. Date of Posting: 08 March 2018 Posted By: Shannon Chermside |
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| Good, efficient service at a good price. An iPad that had been dropped and the home button was damaged was repaired for our school. Thank you! Date of Posting: 08 March 2018 Posted By: Petra Reibelt Teacher-Librarian, Albany Creek State School www.albacreess.eq.edu.au |
| Battery not holding charge. Quoted a price, problems with dismantling phone, quoted price reduced, phone repaired ahead of time and working well. Technician must be complimented for his pleasnt manner, honesty and quality workmanship. Date of Posting: 28 February 2018 Posted By: Bruce |
| Friendly service and super fast repair. Had 2 IPhones needing attention, all done for a fair price, same day ! Have used this company several times over many years, always a satisfying experience ! Date of Posting: 28 February 2018 Posted By: Craigie Gibb 37 year Public Servant, Brisbane City |
| Hi Just want to say thanks to the guy at your Chermside stall. My fone wasn't charging and he could have taken it and charged me for the repair but instead chose integrity and fixed it on the spot without charge. Much appreciate his honesty! Date of Posting: 21 February 2018 Posted By: Derek |
| Great service and very quick Date of Posting: 18 February 2018 Posted By: Maxine |
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| Running a business and having a broken phone - not great. Running a business and breaking the phone screen three times - OMG !!!! The Team at Chermside Fix My Phone were 1. Really Easy to Deal With, 2. Followed Up Quickly, 3. Did the job in the time specified, 4. Were about half the price that other places had quoted. Over 50% said to just get a new HUAWEI phone. I could not be happier and definitely highly recommend. Thank you again. Date of Posting: 30 January 2018 Posted By: Helen Back to Brisbane after 15 years away, Wooloowin www.aabon.com.au |
| Fix My Mobile replaced a part in my iPhone within two hours of drop off - now works perfectly. Couldn't fault advice nor very prompt service - highly recommend them for any phone issue. Date of Posting: 28 January 2018 Posted By: Lisa Brisbane CBD |
| Screen replacement for Samsung. Fast, prompt and courteous service. Fixed an hour ahead of scheduled pickup time . Date of Posting: 24 January 2018 Posted By: Mike Brisbane |
| The battery in my Samsung tablet was bulging and physically pushing the screen out of the tablet's main body. These guys replaced the battery and made the tablet look brand new the same day I dropped it off. Excellent service, would recommend them to anyone. Date of Posting: 21 January 2018 Posted By: Jason |
| Very prompt and good service, will definitely go back if I need to fix my mobile :) Date of Posting: 19 January 2018 Posted By: Hossam |
| Very happy with the service in Brisbane CBD.....Matt was very helpful!! Date of Posting: 17 January 2018 Posted By: Judy Phillips Highgate Hill |
| Apple wanted to charge me $350 for a new screen. You charged me under $100 and also bought a new case for 'phone which was at a reduced price. Polite, quick service; 'phone working perfectly. Thank you. Date of Posting: 10 January 2018 Posted By: Rawdon Slater |
| Screen wasn't working so took it to Elizabeth Street store. Dropped off at 10am ready by 12.30pm. $99. Excellent Date of Posting: 06 January 2018 Posted By: Chris rothwell |
| My IPhone wasn't charging. the guys from the Apple Store in Chermside said it couldn't be fixed, and I needed a new mobile, which they were very happy to sell me! It' didn't sound right to me. I went to the guys at Fix My Mobile, and they diagnosed the problem within a couple of minutes and fixed it for $79... It's going strong Great service cheers Harry Date of Posting: 04 January 2018 Posted By: Harry Burnett |
| Brilliant Service. Quick, efficient and affordable. A pleasure to do business with. Date of Posting: 03 January 2018 Posted By: Julie Brisbane City |
| After a failed self fix to repair a cracked iPhone display I took all the parts to the store. They said they would try use the display I had. 45 minutes later it was fixed. They used the display I supplied. In stead of ripping me off and using their own. $99. Such honesty. Thanks. Date of Posting: 04 November 2017 Posted By: Neil Carindale |
| Very poor experience. Our iPad had a slightly broken screen, otherwise worked perfectly. The screen had been broken for a few months. Took it to the Carindale store to get fixed, spent $168 on this. Was working when we left the store but as soon as the battery went flat it never worked again. Took it to the Apple Shop - the IPad was still working when plugged into their computer but the screen didn't display. They said whoever replaced the screen has broken it. I went back to your shop to ask about it. Was told we needed to spend another $199 to fix it, even though your store broke it. And because it was just over a month since we'd had it replaced, our alleged lifetime warranty was out of date. We went interstate just after it was allegedly fixed, hence was unable to return earlier to have it reviewed. Also had to wait a week to get into Apple to have them check it first. So very unhappy that it cost me $168 for your store to ruin my iPad. So I'm out of pocket and no longer have a device that works. It was working before your Carindale store staff touched it, now it doesn't and you're not willing to help unless I pay another $199. Wish I'd never decided to fix a screen which was only cracked in one corner. Very unhappy with fixmymobile. Date of Posting: 24 October 2017 Posted By: Anna Murphy Carindale |
| Yet another broken screen, Dropped off 9am was ready in a hour for 60% cheaper than "elsewhere" and without having to book an appointment. Guys were friendly and extremely efficient. Highly recommended. Date of Posting: 18 October 2017 Posted By: Gary Richardson Apple Freak. (Ipads, Iphones, IWatch, ITouch, You name it), Brisbane, Queensland |
| Took my daughter to the CBD branch to have a battery replaced on her IPhone 6. Guys were so helpful and we didn't have to wait too long to have it fixed, they did it on the spot. really happy with the service. Highly recommended. Date of Posting: 07 October 2017 Posted By: MARIA Brisbane CBD |
| Great service....friendly helpful staff, quick turn around, problems solved!!! Date of Posting: 07 October 2017 Posted By: Sandra Nugent |
| I had to have the display screen replaced in my IPhone 6. I left it with "Fix my Mobile", Carrindale. The quoted price was reasonable, the phone was ready within the promised time and the the phone now works perfectly. I am happy to recommend this phone repairer. Date of Posting: 19 September 2017 Posted By: Philip Rose Retired, Maclean, NSW |
| Awesome service, late afternoon I needed my screen replaced for my iPhone. Gentleman was helpful and made it so easy unlike somewhere else. Screen replaced within the time frame and cheaper than manufacturer quoted. Will definitely recommend and come back if ever in need again. Date of Posting: 18 September 2017 Posted By: Susanne Packer Brisbane |
| Fixed my daughter's phone screen and all working fine now. Thanks. Date of Posting: 18 September 2017 Posted By: DG Brisbane |
| I needed to get my phone screen fixed after dropping it on the concrete accidentally. On Saturday September 9 I got my screen repaired for the first time at FixMyMobile and it was 1. really cheap (sale) and 2. It looks really good, 3. Very quick that it didn't take 30mins or it did and I just was busy looking at the shops. hahah. Overall, I am very pleased with my fixed screen, although the top part of the screen doesn't work sometimes. I would definitely recommend FixMyMobile :) Date of Posting: 11 September 2017 Posted By: Erika Attached to my Iphone :), Carindale |
| The service was very good. The staff were very helpful. We would use fix my mobile again. Date of Posting: 07 September 2017 Posted By: Lucinda Elliott |
| Just took my Surface Pro 3 back in or its second screen. Dropped it on a construction site in Wodonga. The guys in Brisbane are great with services and getting the job done on time and on budget. Kudos to Matt for the service last time and this morning. Regards Frank Date of Posting: 06 September 2017 Posted By: Frank Passmore Surface Pro 3 User, Brisbane Suburbs |
| Hi, I just wanted to say a big thank you to Matt at the CBD store for fixing my boss's Iphone!! Looks like new again. Date of Posting: 05 September 2017 Posted By: Anita Capelli Brisbane CBD |
| I have had a few shattered screens fixed over the last year and Fix My Mobile have repaired them quickly and efficiently with no hassles. Date of Posting: 14 August 2017 Posted By: Karen |
| These guys are awesome. Fast, efficient, professional repairs at a fraction of the cost of a new handset. Trustworthy guarantees. I've had 2 damagef handsets repaired and I'll be back. Date of Posting: 08 August 2017 Posted By: Brad Suosaari Samsung Galaxy user, Brisbane |
| My iphone was absolutely shattered and Fixmymobile Brisbane CBD had it fixed in a couple of hours! Screen still retained all its sensitivity and touch features. Thanks so much for your service. Date of Posting: 07 August 2017 Posted By: Chantelle |
| Sat 28 July 11.30 booking to have my iPhone 6+ screen replaced at chermside Westfield due to a thin hairline crack left side. Service very good. Live 3hrs away. However a few days after I have noticed a tiny dot top right of my screen which was not there prior. It looks like a tiny light underneath the screen is on. I especially notice it when I'm tryping messages or have a blank page. Can this be removed?? Date of Posting: 04 August 2017 Posted By: Eri Carey Kingaroy |
| The team worked hard to unbrick the HTC one m8 to work it life out of the rumble. But it died and cannot be used. Even though I am tempted to get the same model, I might try different handset as my second phone. Good one guys for your efforts. Date of Posting: 31 July 2017 Posted By: Sethu Krishnan |
| Unfortunately I broke my iPad screen again 2 months after replacement. This time the metal frame was dented. It was fixed again within an hour. Works perfectly - thanks. Date of Posting: 16 July 2017 Posted By: Lynne Lawrence |
| I had my iPhone 6 screen replaced at the BrisbaneCBD outlet. I booked online late one night for a 10am appointment the next morning - it was not a problem and I received confirmation of my booking quickly. Even though I arrived early at 9;30am for my appointment, my phone was fixed in 20 minutes. Great communication, great service and for a reasonable price. Will definitely use again if the need arises. Date of Posting: 14 July 2017 Posted By: John Nicolas Brisbane |
| The touchscreen of my Samsung Galaxy S5 phone was cracked and broken. It had been run over by a car. Fix My Mobile provided a fast, efficient, and friendly service. I dropped it in around 9am and it was fixed and ready to go be the early afternoon. They also checked there was nothing else wrong with it, before replacing the cracked screen. It is now "as good as new". I'd definitely recommend them to anyone wanting their mobile phone fixed. Date of Posting: 07 July 2017 Posted By: Philip Vitale I use a Samsung Galaxy S5 for work purposes, Brisbane CBD |
| UPDATE I wrote a review on 20 May 2017 about the lack of proper customer service by a young woman. Her name is Becky if I recall correctly. She has since left Fix My Mobile. I have been to this company since and had way better service. Although the price was way too steep for what I wanted done. Date of Posting: 21 June 2017 Posted By: James Chermside |
| Really quick response to emails and great email response. Thank you so much for fixing a Samsung Galaxy note 5 in one day, greatly appreciated. Date of Posting: 11 June 2017 Posted By: Mandy Queensland Nurses and Midwives union |
| Efficient, professional and friendly service. Date of Posting: 25 May 2017 Posted By: Glenn Taylor Newport, Queensland |
| Went to the Chermside kiosk and wasn't even greeted by the girl working there. She was too busy on her phone. Had to call her, and when she did, she was quite rude and dismissive. She had a look at the phone and said it couldn't be repaid and practically threw the phone on the counter. Just had a poor attitude. When I tried to ask her a question, she cut me off and said it couldn't be done. Was a terrible experience being treated like that. Customer service was absolutely terrible. Date of Posting: 20 May 2017 Posted By: James Chermside |
| I was very relieved to have my broken iPad 4 screen replaced so quickly. I did not have to restore with a download which was a great relief - all the data was still there. I had been offered elsewhere a replacement iPad for $400 + which meant I'd have had to restore everything. This service was straightforward & met my needs perfectly. The contact re text & email was much appreciated. Thank you, Lynne Date of Posting: 10 May 2017 Posted By: Lynne Lawrence |
| I had been quoted $130 to replace the screen of my phone else where. I had a hunch my screen was fine - so got a second opinion at fixmymobile carindale, where within minutes the problem was correctly diagnosed as a swollen/ damaged battery - and within half an hour my phone was fixed for $69. Thanks so much for the fast professional service. I will use fixmymobiles services for any future issues. Date of Posting: 26 April 2017 Posted By: Emma |
| Fantastic service. Thank you. Phone fixed happy customers Date of Posting: 22 April 2017 Posted By: Kerry Bertini Carina |
| Brilliant service - smart dudes, will tell all my peeps Date of Posting: 20 April 2017 Posted By: Suzanne Coorparoo |
| Very surprised that my screen replacement was able to be conducted on an early Saturday morning. Not only that, but the replacement for my new Samsung S5 screen only took 30 minutes as was quoted to me. Great service and appreciated as I normally am unable to get to shops in daylight hours. The counter staff was very informative and the repairer was excellent. Highly recommend this store and its staff. Thankyou, Richard Brown. Date of Posting: 03 April 2017 Posted By: Richard L Brown Traffic Manager, Chermside West |
| Very happy with the service Date of Posting: 30 March 2017 Posted By: Olivia |
| Got my phone screen repaired 5 weeks ago. It began to misalign when using the touch screen. During one use and pressing on the screen to try and read an email the screen shattered. Was told that it was my fault. Not impressed with the products or service for which I paid money for. Date of Posting: 27 March 2017 Posted By: Bek |
| I had an excellent experience. Professional technical and QA/QC skills. Professional people skills. OVerall, excellent. Date of Posting: 19 March 2017 Posted By: Richard Hagen Apple iPHone 6 Plus, Brisbane CBD |
| ripped off - took my phone in to get fixed at carindale - told it was $90. paid up... was told it was all good - get home still not working, take back, told it will be another $120. asked for a a refund and was rudely told sorry, not our problem. Thinking of taking this further - a complete and utter money grab. took the bloke 8 minutes too. sure this will be removed soon too Date of Posting: 16 March 2017 Posted By: james |
| Replaced the battery and now the phone is just like new Date of Posting: 11 March 2017 Posted By: Dave iphone 5 owner, near Chermside |
| To the Adelaide Street store - Thank you so much for 'fixing' the volume button on my phone, which was causing it to always start in safe mode. A great job, done quickly. Much appreciated. Date of Posting: 20 February 2017 Posted By: Bob Borbiro Brisbane |
| Fantastic service. I called on the phone at 4.45pm on Thursday afternoon. I travelled each way 15 minutes to Chermside. I was home on the same day at 6.30pm, new screen fitted, Protector screens fitted to two phones and most importantly they helped me install SD 32GB cards and a Samsung download to enable me to back up my phone (which I hadn't ever done). Excellent is almost insufficient praise. Well done and thank you. Cheers John Date of Posting: 16 February 2017 Posted By: John Tresillian Electrical Contracting Firm, Nudgee |
| Took my mothers surface pro in to get screen fixed the staff were very helpful, told me screen was under warranty which is better than Harvey Norman were purchased it they didn't cover screen replacement. Only took few days and was back nothing but great things to say and would have no problem using again very helpful friendly knowledgeable about what they talking about great job thanks andy mackin Date of Posting: 14 February 2017 Posted By: Andy Painter decorator from England, Jindalee |
| Absolutely pleased with the customer service received from FixMyMobile. The guys are super friendly, extremely helpful, and provide quick, reliable service. Date of Posting: 08 February 2017 Posted By: Deanna |
| Thank you for outstanding service Date of Posting: 08 February 2017 Posted By: Seionara customer, Forest Lake |
| these guys were great. For a "walk in" service I was thoroughly pleased with their speed and attention to the customer. I am not taken to writing reviews but feel strongly that I was so pleasantly surprised with this service. I would recommend them to anyone as capable, efficient and cost conscious Date of Posting: 01 February 2017 Posted By: Darren not much to tell really, Brisbane CBD |
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 | I had great service from the technician at Carindale, he was able to do an on-the-spot battery replacement in my iPhone 5. Wait time was only 1/2 hour and he had it on charging when I returned to the kiosk. Fast and polite service. Date of Posting: 22 January 2017 Posted By: Adrienne Dufficy Real Visuals Media Pty Ltd, Morningside www.realvisuals.com |
| Wonderful and fast service. I had broken screen of Nexus 6p which I needed asap. Parts readily available. Very helpful and considerate of my situation. Friendly and best service . I will highly recommend them. Thank you Peter. Date of Posting: 22 December 2016 Posted By: Arvina Loganlea |
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| Love the guys in Adelaide Street. Always very helpful and upfront about what can and can't be done and how much it is likely to cost. I have used them on several occasions and been very happy with their work. The prices can be expensive but this is the business of technology and it is a costly exercise if you break a screen or drop your phone in the toilet like me. Sadly accidents like this happen all too often and I will continue to use them for this service. Thanks guys. Date of Posting: 08 December 2016 Posted By: Therese Business Owner, Ashgrove www.wheretofromhere.com.au |
| Great service. I went to Carindale about a week before and got a basic quote. Took the tablet in and was voluntarily given more information about what could be causing the problem etc and what steps would be taken to repair the device. Received text messages to let me know it might take longer than first anticipated but ended up being as first predicted. When I collected it they had replaced the battery and also the charging port but only charged me for the battery. Guys were great and helpful. Only negative would be that I didnt get a receipt when I paid the bill so I'm hoping they fixed the problem and the parts arent faulty. Date of Posting: 06 December 2016 Posted By: Kami Person who used Fix My Mobile, Morningside |
| Great service - phone was fixed straight away. Explained all the different options and scenarios. I won't go anywhere else. Date of Posting: 21 November 2016 Posted By: Lydia Fautua |
| Unfortunately my experience was disappointing. The technitian at Carindale was flat out serving customers & I suspect had little or no time to actually analyse my phone. I had dropped it in a pool briefly so he gave it little hope although it was on and responding it had no light to see screen. He thought we cld at least save data but when I called the next day full of hope. He said no. I suspect he didn't even get time to look at it as we took it home plugged it in to the lap top & retrieved our data. We were still charged a service fe Date of Posting: 18 November 2016 Posted By: Karen |
| Quick, professional service. Very happy with the turn around and the fact that I neither had to send my mobile away in an envelope (estimated turn around 14-21 days), nor have my phone factory reset. Have paid insurance on all of my phones since the first one I owned, but chose FMM because of the ability to save my data. Zero complaints (except the cost of useless insur Date of Posting: 15 November 2016 Posted By: Jennifer |
| Had an issue with my wife's NEXUS 5 constantly rebooting and not letting you use the phone. As soon as I explained the problem, the technician knew exactly what the problem was. Said it was a fairly common issue, explained the reason for the cost of repair and got on with it. Another repairer I asked said it could be software or the battery which I didn't believe and I'm glad I ignored them and used Fix My Mobile. One small replacement part has fixed her phone so a software or replacement battery would never have solved this issue. Highly recommend the guys at the Chermside branch. Date of Posting: 14 November 2016 Posted By: Andrew Brisbane |
| I have had my iPhone and iPad fixed by the guys at the Adelaide Street store on several occasions and I have found their service outstanding. Very professional and friendly and the prices are very competitive. I also liked that they followed up my visit by email and alerted me when job was completed (on time). Thoroughly recommend Fix My Mobile! Date of Posting: 21 October 2016 Posted By: Sia Miller |
| My Samsung Notebook required a battery replacement and the process was so easily organised by the wonderful crew at the Carindale shop. I was kept informed at every step of the process and the job was completed quickly and efficiently, at a very reasonable price.You are now my 'go-to' shop for any advice, services and repairs required. And I have spread the word - job well done! Date of Posting: 15 October 2016 Posted By: Dorothy Hudson |
| Just enjoyed the experience of fixmymobile Carindale. I had a screen replacement on my Samsung Note 5. From start to finish the level of service was Awesome in every way and completed in under 1 hour. Have no hesitation in recommending FIXMYMOBILE to anyone Thank You Date of Posting: 01 October 2016 Posted By: Don Williams |
| Even though the device analysis period took a bit longer than expected, once this was completed the rest of the service was brilliant. They were keeping me up to date with every step of the analysis and provided the exact estimated cost (based on the parts required), requiring my approval before proceeding. Even though the price ended up been a little bit higher than I expected, the service was great because the mobile was fully repaired and all the data was recovered, which in the end of the day are the important things Date of Posting: 29 September 2016 Posted By: Alberto albertorufo@hotmail.com |
| Cracked the screen on my iPhone 5C a few days back and took it to the guys at Fix My Mobile on Adelaide St in Brisbane CBD. Great customer service and the repair only took an hour (phone looks brand new). Big thanks to the guys for delivering a quality experience. Date of Posting: 21 September 2016 Posted By: Finnegan |
| Very professional and my samsung table came back to life again. Id recommed fix my mobile to anyone wanting a very good and professional job. Very happy and good communucation. Date of Posting: 14 September 2016 Posted By: rodolfo |
| Just visited your Chermside store with my daughters iPhone and wanted to how amazing my experience was. The technician was so helpful and professional. I have previously used other places for replacement screens and other fixes with no where near the friendly, fast and honest service as I got today. I highly recommend your Chermside store. Date of Posting: 26 August 2016 Posted By: Therese Mother of teenagérs, Brisbane |
| My repair was effected within the hour - a great job that was easily handled from finding the shop from Google to the booking & the repair! Very professional and my iPhone6 is like new with a really heavy duty front glass protector. I'd recommend Fix My Mobile to anyone wanting to get a professional job done easily without incident! Date of Posting: 18 August 2016 Posted By: Ian |
| I had broken my phone's touch screen and Fix My Mobile was the best deal I could find. Even buying a replacement screen from eBay and attempting the repairs myself wasn't really worthwhile, compared to the professional repair I got from these guys. By the way, they were super friendly in the Brisbane CBD, and they fix phones right in front of you, which for me added a bit of trustworthiness because I then could see that they knew what they were doing and actually cared about the repair. 10/10, I will be recommending this place to everyone I know. Date of Posting: 28 July 2016 Posted By: Justin QUT Student, Auchenflower |
| Old Nexus 4. generating ghost characters after fall. Repaired in 30 minutes at a modest price. Runs like new, very pleased with result. Customer service from the technician was excellent. Date of Posting: 07 July 2016 Posted By: Bob Trafford Retired |
| Service was quick, and the IPhone microphone now works like new Date of Posting: 17 June 2016 Posted By: Charles Visitor |
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| June 15 2016 I would like to congratulate Peter at Carindale for fantastic customer service. He couldn't have been more helpul in his manner to me. I would like to pass on my highest sastisfaction to him and your company. He even was able to help me into the purchase of an otterbox to protect my phone. Well Done Fix My Mobile Gordon. Date of Posting: 15 June 2016 Posted By: Gordon Retail Development Coordinator, Murarrrie www.tyrepower.com.au |
| Friendly, efficient and FAST. Price very preferably to Apple. Date of Posting: 03 June 2016 Posted By: Rex Brisbane |
| Great service again. Staff are friendly and very helpfull. Will use again if the need arises. Date of Posting: 30 May 2016 Posted By: Chris |
| Great service very friendly especially the beaded guy. Better price than apple. Date of Posting: 13 May 2016 Posted By: Kathleen Hyde Very busy person, Birkdale |
| Very very impressed, Fast service and a very friendly and helpful staff member. My son's phone had been run over several times and I am glad I took it to Fix My Mobile to be fixed instead of throwing it in the bin. It was a very reasonable price to get it fixed instead of buying a new phone. I would highly recommend Fix My Mobile. Cheers Melissa Date of Posting: 22 April 2016 Posted By: Melissa Regano |
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| Fast, efficient service and personable staff. Would use again Date of Posting: 13 April 2016 Posted By: Trent Brisbane CBD www.sqmetre.com.au |
| Very quick, efficient and friendly service today (10/4/16) at Chermside to repair the smashed glass on the rear of my Samsung S6. Great work by your team. Thank you. Date of Posting: 10 April 2016 Posted By: Norm Bentley Aspley |
| Had a badly smashed screen on my iPhone. Googled for recommendations and found Fix My Mobile with great reviews. I wasn't disappointment. Had it all looking like new in an hour. Great service and I will high recommend Date of Posting: 30 March 2016 Posted By: Susan Gold Coast |
| Fix My Mobile was friendly, fast and professional. Most importantly, they brought back to life a mobile that I thought was gone, and didn't charge the earth. I would definitely use them again. Date of Posting: 24 March 2016 Posted By: Shelley Shelley, Kedron |
| I can't speak highly enough of the fixmymobile guys at Westfield Chermside. Brilliant customer service, friendly, personable, made my phone like new again for a fraction of the cost of a new handset. And it was done in under 20 minutes. I barely had time to leave the shopping centre. Champions! Date of Posting: 21 March 2016 Posted By: Brad Frequent Android smartphone user, Brisbane |
| Very good and fast service provided by Fix My Mobile on Adelaide St, Brisbane. My iPhone 5c was ready in a few hours after replacement of the assembly including the cracked screen and proximity sensor. The service included a battery test. Very happy with the service provided. Date of Posting: 11 March 2016 Posted By: Karl Brisbane |
| Thanks to the team at Chermside. They Fixed My Phone when none of the others would. Prompt call when parts arrived and fixed in given time frame in a very friendly and proffessional manner. I know have a phone that looks like new. I would recommend you try them out first before going anywhere else. (Infact don't go anywhere else, if Fix My Mobile can't fix your phone no one can) Vib Date of Posting: 06 March 2016 Posted By: Vib Raval Fitzgibbon |
| In January I needed my 80 year old Mum's iPad fixed. The connector had become unstable and would not transfer photos, her main use of her iPad. I rang and received courteous and knowledgable advice and it was the same experience when we attended the Brisbane CBD store. Everything fixed first time; efficiently and affordably. She was absolutely delighted and will definitely both recommend and use the services of Fix My Mobile again. Thanks! Date of Posting: 03 March 2016 Posted By: Lynn Crawford The Gap, Brisbane |
| Great, fast, friendly and knowledgeable service. Price not the cheapest, but not dearest either. Use original brand parts. Replaced screen on my Samsung Galaxy S6 edge in 1 hour....phone works perfectly and I watched for a few minutes at the end.....no drama me doing this at all. All repairs done where you can see them working. Highly recommended if you need a phone repair. Date of Posting: 25 February 2016 Posted By: Matt Deception Bay |
| Took Samsung S4 for new screen, later that night noticed screen rotation wasn't working obviously was not impressed so went back the second time Brook looked at the phone said the board needed to be replaced as it must have been damaged still wasn't overly happy about it but things can and do go wrong, was fixed by the following morning, picked it up on the Wednesday apologised to the guy who took the brunt of my dissatisfaction couple days earlier again I apologise for my outburst. Would I go back or recommend them? Yes though it was an inconvenience and I was annoyed as hell, they took responsibility for the damage repaired it with new part and at present couldn't be happier with the work they did. Thanks Brook thanks Ben good service. Keith Date of Posting: 25 February 2016 Posted By: Keith |
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| The service at Chermside was absolutely magnificent. I had registered thru the website the day before and phoned to confirm the next morning. Dropped phone off expecting 1-2 hours wait. The female I spoke with advised that she would be able to do the work sooner and within half an hour I was able to pick up repaired phone. She was extremely focused on customer service and nothing was too difficult for her. I did not get her name but she was exceptional. All companies need people like this. Will recommend Fix My Mobile to friends and Colleagues - Thank You Date of Posting: 22 February 2016 Posted By: MIchael McGrath Market Development Manager, Brisbane www.solatube.com.au |
| Outstanding service from the team at the Brisbane CBD store. When my battery started dying the last thing I wanted was to buy a new mobile but they were able to put a new battery in before I had time to walk back to the office and when there was a follow up issue it was quickly fixed and I was on my way again. I will recommend you to all my friends. Date of Posting: 16 November 2015 Posted By: Stephen Walker Brisbane |
| I was recommended Fix My Mobile by another very sarisfied customer. My iphone 6 was unusable due to a broken screen . Fix My Mobile at Chermside Westfield provided excellent same day service, and returned my phone looking like brand new! The best impression was the friendly , courteous staff who immediately assured me my phone was fixable; thry understand and appreciate the urgency of being unable to access stored information. My experience if their exemplary service is the reason I will definitely recommend Fix My Mobile Chermside. Thank you for fixing my iphone , it was an enormous help and great to have it back in perfect working order. Date of Posting: 24 October 2015 Posted By: Lillian |
| Peter was amazing and fixed my phone quickly at a very affordable price.... Definitely recommend Fix My Mobile to all my friends and family! Date of Posting: 15 October 2015 Posted By: Juanita |
| Fix My Mobile were both fast and thorough when fixing my Iphone 6 plus. I was very pleased with their services and friendly and efficient manner. Thank you. Date of Posting: 15 October 2015 Posted By: Peter Dunning Legal Profession, Brisbane |
| GREAT SERVICE! The staff were very professional, helpful and moulded my experience to be personalised to my needs. My phone was completely dysfunctional and I had small hopes it would work again. However, it was done like new and it works just like before. I cannot praise the team enough on a job and service very well done and delivered..Communication was just astounding which gave me a very enjoyable experience as I knew what was happening at all times. I HIGHLY RECOMMEND fix my mobile @BrisbaneCBD Date of Posting: 05 October 2015 Posted By: Sarah |
| Your store was recommended to me to fix my mobile that the screen had broken and I could not view the screen. Unfortunately you were out of stock of this screen and it would be sometime before it could be fixed. The gentleman in the store recommended purchasing a new phone from Telstra, which I did. After purchasing the new phone, the Telstra technicians advised that since my screen was not visible and they could not navigate around, there was nothing I could do to have my contacts loaded onto my new phone. I asked about any other options, including renting a new screen as it was very important to me not to loose my contacts. They said absolutely nothing could be done. I returned to your store and within a couple of minutes the gentleman had came up with a solution. Within an hour I had all my contacts loaded onto my new phone. Personally, I want to thank the gentleman and apologise for not asking his name. I am extremely grateful of such wonderful professional service!!!! I will continue to recommend your store to everyone I meet. It was certainly a pleasure to have some-one think outside the square and offer a solution instead of taking the easier / lazier option with no consideration to the customer. Thank-you Thank-you, your assistance was very much appreciated. Kind Regards Sue Date of Posting: 22 September 2015 Posted By: Sue Schiappadori LCD screen broke, Adelaide St Brisbane |
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| i had a very good experience. Ben was very knowledgeable and made me confident that the job would be done of a high standard. I was not disappointed and Ben was able to fix the problem in 1 hour. Date of Posting: 07 September 2015 Posted By: Mercedes Harford Ashgrove Brisbane www.leetonagency.com.au |
| Thank you so much to Peter at Carindale for fixing my phone on the spot and under the Fix My Mobile warranty. He was so friendly when I called and totally put me at ease after being fluffed around by my carrier when I approached them about the repair. Date of Posting: 03 September 2015 Posted By: Amelia Bassett 23, uni student, Manly West |
| Fantastic service. Even remembered me from last visit. Friendly and price was competitive. Will always come here for any repairs when I am in Brisbane Date of Posting: 01 September 2015 Posted By: Barry Merrick Mount Isa |
| Fantastic experience! Fix My Mobile fixed my old Galaxy 3 in better than expected time! They got the part sooner than they thought they would, used prompt customer follow-up via email, and got the job done super quick! Excellent job, guys! You've secured my business for the future!! Date of Posting: 06 August 2015 Posted By: Paul Middle Park |
| Once again I have had to call upon the services of Fix My Mobile and once again I have come away impressed by the quality of service offered. My old mobile needed a battery which had to be obtained from Germany. Not a problem and within a week I had a virtually brand new phone. The service was terrific and the price very reasonable. Once again thank you very much Ben I am grateful for your efforts Sincerely Alan Wood Date of Posting: 31 July 2015 Posted By: Alan Wood |
| Strongly recommend. Courteous and helpful with initial phone enquiry; cheapest of several quotes, speedy, friendly, professional service. Very pleased with result. Date of Posting: 16 July 2015 Posted By: Rob Western suburbs Brisbane |
| Competitive price, quick and friendly service, much cheaper than a new phone! Used them twice now and happy both times. Date of Posting: 03 July 2015 Posted By: Jen |
| Quote was very reasonable for screen replacement for my Nokia 820. Asked if i could wait while it was being repaired Ben said that will be fine it will be ready in 30 minutes. 30 minutes later it was ready. Ben was professional, friendly and efficient. would return and recommend simply based on his professional service. A man worth keeping!. Date of Posting: 19 June 2015 Posted By: Gary Dover |
| Second time I have used Fix My Mobile (dropped my phone both times shattering the touch screen). Found them to be very friendly the repair each time was excellent. Even got a "return customer" discount the second time! Each repair was without any problem and I wouldn't hesitate in recommending them. Date of Posting: 17 June 2015 Posted By: Gary Wood Hervey Bay Q |
| Extremely disappointed with what is happening with my phone after spending close to $200 to have it repaired at the Carindale kiosk. Paid the extra money to have the 'tough screen' to receive my phone back where the screen now sits higher than the phone, and the edges of my $200 screen are starting to chip away due to this! Tough screen! What a joke! This is happening in my work bag that has next to nothing in it, and certainly nothing that will damage the screen! WILL NOT GO BACK! WASTE OF MONEY!! *** Fix My Mobile Response: *** Hi Zabrina, I've been told that our store manager has been in contact with you and I believe the issue has now been corrected since you left this review. If that is not the case please get in contact with us so we can make sure your repair is as it should be. Regards, Fix My Mobile. Date of Posting: 28 May 2015 Posted By: Zabrina Manly West |
| Thanks so much to the Chermside team. You we're all so helpful and professional when it came to fixing my mobile. And when complication arose you went out of your way to make sure you fixed the issue. Thanks again, I won't hesitate to recommend you to anyone. Date of Posting: 26 May 2015 Posted By: M Church Chermside |
| I received terrific service from the team at your Carindale kiosk - an honest assessment of the issue and a quick repair! Thanks very much. Date of Posting: 08 May 2015 Posted By: Alicia Alicia, Brisbane |
| A big thank you to Fix My Mobile at Upper Mt Gravatt. They were professional and helpful and kept me up to date with the repairs to my daughter's iPad. I'm very happy with the service and will be recommending Fix my Mobile Upper Mt Gravatt to family and friends. Thanks again, Susanna Date of Posting: 21 April 2015 Posted By: Susanna |
| I'm actually pretty disappointed. I handed in my phone and was told it was a battery issue and it was fixed. The phone died again 48 hours later and it turns out it was a motherboard issue. I lost ALL of my data (including photos and memories). NOT HAPPY. Date of Posting: 21 April 2015 Posted By: Melynda |
| Having just arrived home after being into your store in Brisbane CBD earlier. I was so impressed with the service i recieved i felt the need to comment. Working in retail myself i understand how important customer service is abd i recieved it at its best today. I couldn't believe how reasonable and efficient it was- i needed a new screen for my iphone 5 and it literally was ready in less than 15 minutes and for less than a $100!!! Although i did take my iphone 4s to be repaired with water damage a few weeks prior, and you were unable to fix it Peter explained with great courtesy the reason behind this and was very helpful. Thankyou so much i am not normally overwhelmed with customer service these days but today i was pleasantly surprised. Date of Posting: 07 April 2015 Posted By: Gwenno Ellis Brisbane |
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